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Service Guide

I. Opening Hours: 9:00 – 19:00
Closed on Monday Morning (except for National Statutory Holidays)

II. Basic public cultural services are free, including library card application, bag storage, document reading and lending, non-profit lectures and exhibitions, private study, Internet surfing in the Computer Room, and etc.

III. Newspaper & Periodical Reading Area and Book Reading & Lending Area do not require the Library card and charge nothing. Borrowing books requires Library card. Entrance into Multilingual Reading Room, Children’s Reading Room, Computer Room, Local Collection Reading Room and Ancient Book Reading Room requires corresponding certificates.

IV. Readers, who hold valid identity documents (ID card, Household Register, Military Officer Certificate, etc.) and certain guarantee deposit, can apply for Library card at Library Card Application Counter. Library card is common in all reading rooms of Zhengzhou library. The specific classifications of Library card are shown below.



Max Books Allowed


Card A

RMB 100

2 books

30 days

Card B

RMB 200

4 books

Card C

RMB 300

6 books


V. It is free to apply for Library card for the first time. In case of reissuing or returning the lost or artificially damaged Library card, a fee of RMB 10 shall be charged as the cost for each card. Please refer to Library Card at the Library Card Application Counter for details. Zhengzhou Library is a member of “Zhengzhou Regional Alliance of Public Library Service”. Readers who hold the Library card of Zhengzhou Library can borrow or return books at any allied library.

VI. The loan period for all books is 30 days, and you can extend the loan period once for another 30 days, which will start from the day of renewal. You can apply for renewal at the loan desk or on our website (http://www.zzlib.org.cn). You can only borrow new books after returning loaned books. Books which are not returned before the deadline will be charged at RMB 0.1 yuan/book/day for overdue fee (maximum RMB 10 yuan/book).

VII. The Information Service Desk on the first floor offers consulting and guide services. Service hotline: 0371-86555005; Complaints Hotline: 0371-86555010.